UK Passport Renewals in Spain
Consular offices throughout Spain can issue an emergency passport which is valid for a single journey to the United Kingdom.
The British Consulate-General in Madrid also issues full 10 year passports. Applications should be made on the relevant C1 form for adults, or C2 form for under-16s.
You should enclose two passport size photographs, taken with a white background, one of which must be countersigned, and the fee. If your application is for a passport renewal, you should also include your old passport.
Routine passport applications are generally processed within ten days of receipt of a fully completed application and the correct fee. However, delays can occur during busy periods.
Read the notes and complete the application form carefully as incomplete forms may well be returned. Include a daytime phone number where you are most likely to be contactable.
Further information about passports for the UK can be obtained on : 807 42 90 26 between 09:00 and 17:30. This service is provided by Abtran and calls cost €1.16 per minute. Please note, this number does not work from outside Spain, so you will need to telephone from a Spanish landline or Spanish mobile telephone.
Applications can be submitted in the following ways:
In person (Madrid)
Payment can only be accepted in cash.. Office hours are from 08.30 to 15.00, Monday to Friday. From 18 July to 2 September the office hours are from 08.30 to 13.30. You will be given a date when your passport will be ready for collection. If you are unable to collect your own passport, or that of your child (aged under 16), you must provide the person collecting it with the receipt and written authorisation.
The office is located at Paseo de Recoletos 7/9, 4º,
By registered post (Certificado)
Applications should be sent to:
British Consulate-General Madrid,
Paseo de Recoletos, 7/9
Please ensure your postal address is clearly marked on your application form, for the purposes of sending your new passport and returning the originals of other documents submitted in support of your application.
If you live in an area which is not easily accessible, it is helpful if you could indicate an alternative address. You should note that delivery cannot be made to PO boxes (apartados/caixas postais). You should also provide a landline telephone number if you have problems with mobile telephone reception.
Do not send cash in the envelope. You can now only pay for the passport by VISA or MASTERCARD. You need to print and fill in a Card Payment Authorisation Form and send it by post with you application. As from July 1st 2006, cheques, giros, bank drafts and other forms of payment are no longer accepted.
Passports are returned through BPACK24 courier services.
Applications submitted by courier are not treated as urgent and are subject to the standard processing time of 10 working days. Customers may send their applications to the British Consulate-General Madrid by the courier of their choice.
Please ensure your postal address is clearly marked on your application form, for the purposes of sending your new passport and returning the originals of other documents submitted in support of your application. If you live in an area which is not easily accessible, it would be helpful if you could indicate an alternative address. You should note that delivery cannot be made to PO boxes (apartados/caixas postais). You should also provide a landline telephone number if you have problems with your mobile telephone reception. Whichever method is used to submit applications, the new passport will be returned by Bpack/Expresso 24. Unfortunately, alternative courier companies can’t be used to collect.